AI chatbot
Your WhatsApp answers while the team is offline
Customers write at night, on Sunday, and in their own language. Chato replies from your prices, policies, and FAQs, and can send the PDF they asked for. Included with every number.
No credit card. One WhatsApp number for 7 days. Then €5 per number per month, chatbot included.
Why teams turn it on
The line stays open
A question about a price, opening hours, or a product does not wait until Monday. The number they already have answers.
The same facts, every time
Replies come from the documents you provide. Staff are not retyping the payment steps or the cancellation policy in every chat.
People stay on the hard chats
Turn it on for the support number and leave sales fully manual. The customer still writes to one WhatsApp line.
What the customer experiences
They do not install anything and they do not leave WhatsApp.
01
They message your number
The same chat they already use. A greeting gets a short hello. A real question gets an answer.
02
Chato uses what you taught it
Your PDF or text file is the source. A follow-up such as “what is it used for” stays in the same conversation.
03
The reply arrives on WhatsApp
In their language, after a short pause so it does not feel like a machine firing instantly. If the documents do not cover the question, they get the sentence you wrote for that case.
When they need the file, they get the file
A written answer is not always enough. A price list, a brochure, or a warranty sheet should arrive as the PDF. You describe when to send each file. If the customer’s request matches, the document is delivered in the chat after the text.
Upload a short knowledge document as well. That is what the written reply is based on. The PDF is the attachment, not a substitute for the answer.
Can I see the price list?
Price_List.pdf
Send the brochure
Brochure.pdf
What does the warranty cover?
Warranty.pdf
Included. Not an add-on.
Standard is €5 per WhatsApp number per month, or €48 per year. The chatbot is part of that price. Use it on the numbers that should answer alone, and keep the others in the hands of your team.
What it will not do
- It does not invent prices, policies, or promises that are not in your documents.
- It does not message people who never wrote to you. It answers conversations on the numbers you connected.
- It is not the official WhatsApp Business API. The phone that linked the number stays part of the session, as with WhatsApp Web.
The inbox those replies sit in
Give the number your knowledge, tell it which files to hand over, and let the routine questions stop waiting for a person.
Start the 7-day trial